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- THIS IS A SCHEDULED EVENT Dec 31, 2024, 06:30 PST – Jan 1, 2025, 14:30 PSTDec 10, 13:01 PSTScheduled – Phone and chat support will be unavailable Tuesday, December 31st and Wednesday, January 1st, from 6:30 a.m. PST – 2:30 p.m. PST, in order that our support staff may enjoy the holiday with their loved ones. Ticket submissions will still be available at this time.
- THIS IS A SCHEDULED EVENT Dec 30, 07:00 – 13:00 PSTDec 17, 17:37 PSTScheduled – To allow our staff to spend time with their families for the upcoming holidays, we will be performing rolling restarts for select regions on the Second Life Server channels on Monday, December 30th, beginning at approximately 7:00 AM PDT. This is an unusual day for rolling restarts, and we apologize for the inconvenience. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates and have a happy holiday season!
- THIS IS A SCHEDULED EVENT Dec 26, 06:30 PST – Dec 30, 14:30 PSTDec 10, 13:03 PSTScheduled – Concierge and Premium Plus Phone support will be unavailable from Thursday, December 26th until Monday, December 30th. Ticket submissions and Live chat will still be available On December 26th, 27th, and 30th.
- Dec 25, 14:30 PSTCompleted – The scheduled maintenance has been completed.Dec 24, 06:30 PSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 10, 12:59 PSTScheduled – Phone and chat support will be unavailable Tuesday, December 24th and Wednesday, December 25th, from 6:30 a.m. PST – 2:30 p.m. PST, in order that our support staff may enjoy the holiday with their loved ones. Ticket submissions will still be available at this time.
- Dec 23, 06:46 PSTCompleted – The scheduled maintenance has been completed.Dec 17, 17:36 PSTScheduled – To allow our staff to spend time with their families for the upcoming holidays, we will be performing rolling restarts for select regions on the Second Life Server channels on Monday, December 23rd, beginning at approximately 7:00 AM PDT. This is an unusual day for rolling restarts, and we apologize for the inconvenience. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates and have a happy holiday season!
- Dec 21, 11:13 PSTInvestigating – We are aware of an issue where characters will start an IM unprompted after joining a group. That's annoying and we apologize. Investigating next steps.