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  • THIS IS A SCHEDULED EVENT Feb 24, 10:00 – 11:00 PSTFeb 23, 07:54 PSTScheduled – Concierge and Premium Plus Phone support, as well as Live Chat support, will be unavailable on Saturday February 24, from 10-11AM PST. Ticket submissions will still be available at this time.
  • Feb 21, 13:08 PSTResolved – We have moved this issue over to https://lindenlab.freshdesk.com/a/solutions/articles/31000172562 , and will update our knowledge base article with more information as we gather it.Jan 10, 10:25 PSTUpdate – Intermittent routing issues may be affecting some Residents. Alternative routing options, such as VPNs or alternate DNS providers, may prove helpful in circumventing network routing problems.We are continuing to investigate this matter. Please follow this blog for further updates.Dec 14, 18:39 PSTInvestigating – We are aware that some Residents are having connectivity and login issues, with higher rates of issues in certain regions of Europe (but not limited […]
  • Feb 21, 10:00 PSTCompleted – The scheduled maintenance has been completed.Feb 21, 09:00 PSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 20, 15:03 PSTScheduled – We will be performing maintenance on our billing systems on Wednesday, February 21st at 9:00 AM PST. While this maintenance is in progress, Residents may be unable to use the cashier or to make purchases. Please watch this blog for updates.
  • Feb 21, 09:16 PSTCompleted – The scheduled maintenance has been completed.Feb 21, 07:00 PSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 17, 06:55 PSTScheduled – We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, February 21st, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
  • Feb 20, 08:10 PSTCompleted – The scheduled maintenance has been completed.Feb 20, 06:00 PSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 17, 06:54 PSTScheduled – We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, February 20th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
  • Feb 19, 14:00 PSTCompleted – The scheduled maintenance has been completed.Feb 19, 06:00 PSTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 15, 11:17 PSTScheduled – Phone and chat support will be unavailable all day Monday, February 19th in honor of President's Day. Ticket submissions will still be available at this time. For those who celebrate, have a safe and fun holiday.