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Second Life™ Status

  • THIS IS A SCHEDULED EVENT Aug 4, 07:00 – 19:00 PDTJul 30, 11:21 PDTScheduled – We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, August , beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects and remember to save all builds. Please check this blog for updates.
  • Aug 2, 04:28 PDTResolved – This incident has been resolved.Aug 1, 06:01 PDTInvestigating – Phone and chat support will be unavailable Sunday, August 1st from 6:00 AM PDT – 2:00 PM PDT. Ticket submissions will still be available at this time.
  • Jul 31, 12:11 PDTCompleted – The scheduled maintenance has been completed.Jul 31, 10:30 PDTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 31, 09:35 PDTScheduled – Phone and chat support will be unavailable Saturday, July 31st from 10:30 AM PDT – 12:30 PM PDT. Ticket submissions will still be available at this time.
  • Jul 31, 10:23 PDTResolved – This incident has been resolved. We are continuing to gather information on this matter. This does not appear to be very widespread, but if you are still experiencing this issue, please contact Support or file a Jira.Jul 21, 16:31 PDTInvestigating – We are experimenting with optimizing the configuration of our cloud simhosts to increase performance, and as a side effect we have found that some meshes have a different physics impact calculation, which may be higher or lower than previously shown. This will affect both new and existing uploads. If you experience this issue, please […]
  • Jul 30, 12:28 PDTResolved – We are now able to copy and sync accounts to the beta grid, Aditi. Residents who have requested to be synced with the Beta grid during this outage should already be synced and may try to log in with their username and password at their earliest convenience. For those that are continuing to have trouble, or that may need to be synced again, please reach out to support at https://support.secondlife.com/create-case/. We thank you all for your unfailing patience while we worked to resolve this!Jul 14, 11:48 PDTUpdate – We're continuing to work on restoring account […]
  • Jul 30, 11:00 PDTCompleted – The scheduled maintenance has been completed.Jul 30, 10:01 PDTIn progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 30, 07:55 PDTScheduled – Billing phone support will be unavailable Friday July 30th from 10:00 AM PDT – 11:30 PDT. Ticket submissions will still be available at this time.