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Second Life™ Status
- Jul 10, 09:06 PDT Investigating – We are aware of an issue causing some regions to become inaccessible, displaying the error message: "Teleport Failed. Failed to grant capabilities" when attempting to teleport into them.As a temporary workaround, restarting the affected region has been found to restore access in most cases.For Mainland regions, anyone can request a region restart through our virtual assistant, Boxy, available here: https://lindenlab.freshdesk.com/support/homeIf you need to restart a Private Region, or if you are unable to complete the request through Boxy, please contact Second Life Support for assistance.Our engineers are actively investigating this issue and are working […]
- Jul 9, 12:15 PDT Completed – The scheduled maintenance has been completed. Jul 9, 12:04 PDT In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 9, 12:03 PDT Scheduled – Phone and chat support will be unavailable on Thursday, July 9th, starting at 10:45 AM SLT. Ticket submissions will still be available at this time.
- Jul 9, 12:00 PDT Completed – The scheduled maintenance has been completed. Jul 9, 10:45 PDT In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 8, 14:59 PDT Scheduled – Phone and chat support will be unavailable on Thursday, July 9th starting at 10:45 AM SLT. Ticket submissions will still be available at this time.
- Jul 8, 09:32 PDT Completed – The scheduled maintenance has been completed. Jul 8, 07:00 PDT In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 5, 06:16 PDT Scheduled – We will be performing rolling restarts for regions on the Second Life RC Server channels on Wednesday, July 8th, beginning at approximately 7:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
- Jul 7, 08:18 PDT Completed – The scheduled maintenance has been completed. Jul 7, 06:00 PDT In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 5, 06:15 PDT Scheduled – We will be performing rolling restarts for regions on the main Second Life Server channel on Tuesday, July 7th, beginning at approximately 6:00 AM PDT. Please refrain from rezzing no copy objects before and during the restart, and remember to save all builds. Please check this blog for updates.
- Jul 6, 11:47 PDT Resolved – This incident has been resolved. Jul 5, 13:20 PDT Investigating – Residents are reporting some regions to be inaccessible, providing the error message "Failed to grant capabilities" when when attempting to teleport in. If you run into this error, it has been found that restarting the region can resolve the issue. Mainland regions can be restarted by all residents with assistance form our chat bot, Boxy, who you can speak to here (https://lindenlab.freshdesk.com/support/home). However, if you need to restart a Private region or are having issues with Boxy, please contact Support through phone, chat, […]